- Although we make 100% efforts to match the image displayed, in the rare event that a substitution is necessary through flower supply difficulties, we may substitute with flowers of similar or superior style, quality and value.
- Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
- A majority of our orders are delivered on time as per the time slot selected. This is not met in very rare cases where the situation is beyond our control e.g. traffic congestion enroute, remote address for delivery, unclear delivery instructions etc.
- Since flowers are perishable in nature, we will be able to attempt delivery of your order only once. The delivery cannot be redirected to any other address.
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